Client Experience Charter

The GlobalX Promise to you.

Our Core Service Values

We have a passion for customer service and promise to continue to offer our clients the very best service possible—from searching to settlements, to software innovation and integration. We promise to ensure that our vision of being the leading provider of fully integrated legal and conveyancing solutions in Australia remains alive and well, and that we live by our core values.

Accessibility + Responsiveness icon

Accessibility + Responsiveness

Being accessible and responsive to client needs is important to us. At GlobalX, we pride ourselves on providing the industry's longest helpdesk support hours. From 7am–7pm, Monday–Friday (AEST) our clients can connect with one of our passionate, dedicated and experienced team members.

Quality + Dependability

Quality + Dependability

We celebrate our success as Australia's leading provider of technology solutions that deliver productivity for legal professionals. We are a company that clients can depend on for robust, yet refined innovation and quality services.

Continuous Improvement

Continuous Improvement

We believe in operational excellence and realise that there is always room for improvement in everything we do. That means our work is never done—we are always evolving! In order to be the leading provider, we need to continuously innovate as well as make incremental improvements to our operations and solutions.

"Our commitment is to provide you the absolute best in online solutions and in-person services for all your information search, workflow software and property settlement needs."

Peter Maloney, Chief Executive Officer