Client Experience Charter
The GlobalX Promise to you.
Our Core Service Values
We have a passion for customer service and promise to continue to offer our clients the very best service possible—from searching to settlements, to software innovation and integration. We promise to ensure that our vision of being the leading provider of fully integrated legal and conveyancing solutions in Australia remains alive and well, and that we live by our core values.
Accessibility + Responsiveness
Being accessible and responsive to client needs is important to us. At GlobalX, we pride ourselves on providing the industry's longest helpdesk support hours. From 7am–7pm, Monday–Friday (AEST) our clients can connect with one of our passionate, dedicated and experienced team members.
Quality + Dependability
We celebrate our success as Australia's leading provider of technology solutions that deliver productivity for legal professionals. We are a company that clients can depend on for robust, yet refined innovation and quality services.
Continuous Improvement
We believe in operational excellence and realise that there is always room for improvement in everything we do. That means our work is never done—we are always evolving! In order to be the leading provider, we need to continuously innovate as well as make incremental improvements to our operations and solutions.
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Read our Client Charter
Find out about our solutions
"Our commitment is to provide you the absolute best in online solutions and in-person services for all your information search, workflow software and property settlement needs."
